FAQs

Do I Need an Account to Shop?

No, you’re not required to have an account to make a purchase. You can shop and proceed to checkout as a guest.

However, setting up an account offers convenience. It lets you order without repeatedly entering your details. You can sign up during shopping or before checkout at the shopping cart page.

How Can I Create an Account?

Click “Login/Register,” then select “Create An Account.” Fill in your personal information to set up your account.

How Do I Place an Order?

Browse items you want and add them to your cart. When done, proceed to your shopping cart and checkout. Verify all details before confirming your purchase and payment.

What Payment Methods Can I Use?

We accept Paypal, Mastercard, VISA, and American Express for payment.

Can I Amend or Cancel My Order?

Yes, you have a 4-hour window after placing your order to request a cancellation or make changes. Simply submit a cancellation or exchange request within this 4-hour timeframe. Our team will assist you accordingly.

Please note that after this 4-hour period, order cancellations won’t be possible, and changes can’t be made. For exchanges, you have up to 12 hours from the time of payment to initiate the process. We strive to ensure your shopping experience is smooth and satisfactory.

How Do I Use a Discount Code?

Enter the discount code during checkout. Unfortunately, we can’t apply codes after an order is placed.

How Will I Know if My Order is Confirmed?

After ordering, you’ll get an acknowledgment email. Orders ship after credit card payment approval and address verification. Registered users can check order status in “My Account.”

Why Can’t I Add Items to My Cart?

If items are temporarily unavailable, it could be due to another shopper having them in their cart. Items will be available again once their cart is empty.